Software

SmartPay® Payment Integration

A patient-payments solution for providers who use Epic’s EHR system and who want to make it convenient both for patients to pay and staff to collect.

 

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Maximizeyour EHR integration to simplify payments and collections

Use patient payment software to provide a user-friendly experience

Provide a seamless, user-friendly experience for both staff and patients by collecting and managing payments within Epic®. You can even enable staff to accept payments pre-service and at the point of care without leaving the Epic interface.

Provide more payment options to increase patient satisfaction

Add payment channels, such as 24/7 IVR, to help increase patient engagement, satisfaction, and collections. You can also use our patient payment software to make it easy for patients to pay by accepting debit, credit, HSA, and FSA cards, and by offering the flexibility of setting up payment plans. 

Give patients a one-stop shop portal to drive efficiency

Make the MyChart® patient portal a one-stop shop where patients can both manage their care and make online payments.

Get patient payment software to securely transmit payments

Reduce your PCI scope by securely transmitting card payments on EMV- and P2PE-compliant devices with our patient payment software.

What’s Included in SmartPay® Payment Integration

  • Efficiently manage the patient collections process

    • Eliminate management of multiple payment vendors
    • Lower your collection costs
    • Deliver one consolidated monthly bill for payments software and processing

  • Patient collections automation

    • Automate depositing, posting, and managing of mailed payments
    • Drive greater efficiency
    • Spend less time on the collections process

  • A user-friendly SmartPay portal

    • Support payments outside of MyChart® and Hyperspace®
    • Use our user-friendly, self-service SmartPay portal
    • See why the portal is used by providers across the country

Providing Measurable Value

$52 B

in patient A/R managed for providers annually

8.1 M

payment transactions

$1.3 B

consumer payments to providers

Our outcomes

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