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Service

SmartPay™ Payment Integration

A patient-payments solution for providers who use Epic’s EHR system and who want to make it convenient both for patients to pay and staff to collect.

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MaximizeYour EHR Integration

Provide a seamless, user-friendly experience for both staff and patients by collecting and managing payments within Epic®.
Make the MyChart® patient portal a one-stop shop where patients can both manage their care and make online payments.
Add payment channels, such as 24/7 IVR, to help increase patient engagement, satisfaction, and collections.

Enable staff to accept payments pre-service and at the point of care without leaving the Epic interface.
Make it easy for patients to pay by accepting debit, credit, HSA, and FSA cards, and by offering the flexibility of setting up payment plans.
Reduce your PCI scope by securely transmitting card payments on EMV- and P2PE-compliant devices.

Efficiently Manage the Patient Collections Process

Look for SmartPay™ Payment Integration on the Epic App Orchard℠
- Eliminate management of multiple payment vendors. Our Merchant Services help lower your collection costs and delivers one consolidated monthly bill for payments software and processing.
- Automate depositing, posting, and managing of mailed payments via our Consumer Lockbox to drive even greater efficiency.
- Support payments outside of MyChart® and Hyperspace® via our user-friendly, self-service SmartPay portal, which is used by providers across the country.

Providing Measurable Value

$52 ^B

in patient A/R managed for providers annually

8.1 ^M

payment transactions

$1.3 ^B

consumer payments to providers

Our outcomes

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