Service

SmartPay™ Payment Integration

A patient-payments solution for providers who use Epic’s EHR system and who want to make it convenient both for patients to pay and staff to collect.

 

MaximizeYour EHR Integration

  • Provide a seamless, user-friendly experience for both staff and patients by collecting and managing payments within Epic®.

  • Make the MyChart® patient portal a one-stop shop where patients can both manage their care and make online payments.

  • Add payment channels, such as 24/7 IVR, to help increase patient engagement, satisfaction, and collections.
  • Enable staff to accept payments pre-service and at the point of care without leaving the Epic interface.

  • Make it easy for patients to pay by accepting debit, credit, HSA, and FSA cards, and by offering the flexibility of setting up payment plans. 

  • Reduce your PCI scope by securely transmitting card payments on EMV- and P2PE-compliant devices.

Efficiently Manage the Patient Collections Process

  • Look for SmartPay™ Payment Integration on the Epic App Orchard℠

    • Eliminate management of multiple payment vendors. Our Merchant Services help lower your collection costs and delivers one consolidated monthly bill for payments software and processing.
    • Automate depositing, posting, and managing of mailed payments via our Consumer Lockbox to drive even greater efficiency.
    • Support payments outside of MyChart® and Hyperspace® via our user-friendly, self-service SmartPay portal, which is used by providers across the country.

Providing Measurable Value

$52 B

in patient A/R managed for providers annually

8.1 M

payment transactions

$1.3 B

consumer payments to providers

Our outcomes

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