Member Payments and Communications

Use best-practice communications and an innovative payment solution to drive member and provider engagement and satisfaction.  


Help improve member and provider engagement and satisfaction with omni-channel communications

Exceed expectations by delivering well-designed, timely communications such as benefit packets, EOBs, EOCs, ANOCs, tax forms, newsletters, and more via multiple channels such as email, IVR, and print.

Our solution includes a client access system that offers you full visibility into document creation and processing, with the ability to make changes as needed. 


Drive member and provider loyalty by offering an innovative payment solution that makes it convenient for members to view and pay their healthcare bills all in one place, helping accelerate payments to your provider network.

Facilitate faster payments for both premiums and healthcare services with a solution that lets members view all their healthcare bills on your payer portal, and make one payment, versus multiple, to cover all expenses.

Our solution details each member’s healthcare costs, from premiums to healthcare utilization, with co-pay, deductible, and account balance information, to help them understand their benefits and financial responsibility and make it convenient to pay.

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