icon

MEMBER ENGAGEMENT

Help members make well-informed healthcare decisions to drive improved outcomes and lower costs. 

90 % Approval rate on Medicaid applications via Eligibility & Enrollment Services

All Member Engagement Solutions

  • software

    Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits

  • software

    Interoperability API Connector

  • software

    Member Correspondence Advocate

1 SOLUTIONS

Increase healthcare member engagement with digital self-service

Help members choose quality care at a fair price to enhance outcomes, satisfaction, and retention. Our digital self-service suite integrates seamlessly into existing payer portals and mobile apps to accelerate implementation. 

1 SOLUTIONS

Access patient clinical data electronically

Better manage risk adjustment, improve HEDIS scores and plan designs, reduce wasteful spending, and ensure accurate payments by retrieving clinical data quickly and easily. Our solutions give you near real-time access to the industry’s leading EHR systems, nationwide.  

1 SOLUTIONS

Reach members with customized omin-channel communications

Use healthcare member engagement to help increase retention by communicating with your members via the channels they prefer.
Our omni-channel solution (including email, text, online portals and mail) offers payers a comprehensive and highly targeted approach to communicate with their members - ultimately helping improve retention, foster trust and drive behavior change to positively impact their bottom line.

1 SOLUTIONS

Use member analytics to improve preventative care and compliance

Encourage members to take a more active role in their healthcare to improve outcomes, elevate HEDIS scores and Star ratings, and lower costs. Our member engagement platform uses analytics to target member populations with well-timed communications that guide them to a healthier lifestyle.

  • software

    Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits

Let’s start a conversation

We’re here to help you find out how our solutions could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how these solutions can help achieve your goals

Want more information? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Our outcomes

View all insights

Join Community discussions

Find and share knowledge, exchange ideas, and collaborate with peers and Change Healthcare experts to drive your solutions to success.