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MEMBER ENGAGEMENT

Help members make well-informed healthcare decisions to drive improved outcomes and lower costs. 

90 % Approval rate on Medicaid applications via Eligibility & Enrollment Services

All Member Engagement Solutions

2 SOLUTIONS

Increase member engagement with digital self-service

Help members choose quality care at a fair price to enhance outcomes, satisfaction, and retention. Our digital self-service suite integrates seamlessly into existing payer portals and mobile apps to accelerate implementation. 

1 SOLUTIONS

Access patient clinical data electronically

Better manage risk adjustment, improve HEDIS scores and plan designs, reduce wasteful spending, and ensure accurate payments by retrieving clinical data quickly and easily. Our solutions give you near real-time access to the industry’s leading EHR systems, nationwide.  

1 SOLUTIONS

Reach members with customized omni-channel communications

Increase retention and efficiency with timely content that reaches members in the channels they prefer. Our interactive engagement solutions help ensure you’re communicating with members at the right time and place, whether that’s IVR, emails, texts, portals, chat bots, live advocates, or by mail.

1 SOLUTIONS

Use member analytics to improve preventative care and compliance

Encourage members to take a more active role in their healthcare to improve outcomes, elevate HEDIS scores and Star ratings, and lower costs. Our member engagement platform uses analytics to target member populations with well-timed communications that guide them to a healthier lifestyle.

  • software

    Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits

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