Software

Patient Engagement

A suite of solutions that orchestrates a digital patient engagement experience for both patients and providers.

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What’s Included in Patient Engagement

  • Streamline patient outreach and referral management

    • Patient acquisition and retention.
    • Referral management.
    • 24/7 digital scheduling.

  • Keep patients engaged through continuous communication

    • Secure chat features.
    • Automated self-scheduling.
    • Appointment reminders.

  • Improve ease to care with digital registration and signatures

    • Mobile patient intake forms.
    • Digital insurance and driver’s license capture.
    • Zero-contact check-in and waiting room.

  • Integrated with Financial Clearance tools for a unified workflow

    • Eligibility verification for financial clearance.
    • Prior authorization to reduce denials and delays.
    • Upfront cost estimates before care delivery.

A cohesivepatient access and engagement experience

Putting patients at the center of their care journey

Change Healthcare’s Patient Engagement solution helps provide patients with clear expectations of care delivery and responsibility — because what’s good for the patient is good for business.

A streamlined experience with convenient tools and technology for both providers and patients

Providers can enable a stellar experience throughout a patient’s care journey with digital scheduling, mobile intake forms, convenient communication, and appointment reminders. Integrate these patient-facing tools with your existing provider-facing patient access tools to enable a cohesive patient journey. 

The ability to give more patients a better experience

Through our AI-powered, patient-centric suite of solutions, providers can transform the way they interact with patients, delivering a unified patient journey that enables improved outcomes for the patient and maximized business results. Patient Engagement can help get more patients in the door, retain loyal patients, boost overall collections, and optimize staff efficiency.

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Our outcomes

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On-demand Webinar

Putting Patient Engagement Strategies into Action

On-demand Webinar

Putting Patient Engagement Strategies into Action

Learn how your organization can get started with creating a more cohesive and satisfying patient experience.

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On-demand Webinar

Patient Success at Every Touchpoint

On-demand Webinar

Patient Success at Every Touchpoint

Learn how your peers are approaching patient engagement and walk away with strategies your organization can use to adopt a wholistic approach to patient success.

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e-Book

Humanizing RCM

e-Book

Humanizing RCM

Discover how humanizing the revenue cycle throughout a patient’s financial journey will help to elevate providers in an increasingly competitive landscape.

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We’re here to help you find out how this solution could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

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Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.