Patient Engagement

A suite of solutions that orchestrates a digital patient engagement experience for both patients and providers.

What’s Included in Patient Engagement

  • Patient Acquisition and Scheduling

    • Omni-channel entry points using sites consumers know and trust
    • 24/7 self-guided scheduling based on consumer choice
    • Flexible clinical and operational protocols that accurately match complex provider scheduling rules
  • Intake, Estimates and Payments

    • Eligibility and benefits​
    • Visit and procedure price estimates​
    • Clinical and financial patient intake​
    • Payments
  • Patient Engagement and Retention

    • Digital check-in​
    • Virtual waiting room
    • Appointment reminders
    • Easy rescheduling or cancellations
    • Bi-direction/secure chat
    • Ongoing care engagement

One of the industry’s leadingpatient access and engagement platforms

Patient Engagement

We simplify the end-to-end patient care journey

Patients want easier ways to get the care they need for themselves and their families. We help you achieve that with simpler ways for patients to:

  • Find providers based on what’s important to them 
  • Schedule online 24/7 without needing to call 
  • Communicate easily with their doctor’s office in real time
  • Get timely care and billing reminders 
  • Pay bills online 
Patient Engagement

Engage patients and improve provider efficiencies with leading tools and technology

Providers and payers are looking to ease staff burnout and cut down on resources wasted on inefficient administrative tasks.  Get measurable results with personalized patient engagement solutions. We help you deliver seamless care access via technology solutions that power:

  • Improved patient acquisition
  • Lower no-show rates
  • Increased efficiencies  
  • Streamlined price transparency and payment 
Patient Engagement

We help you easily connect patients to providers

Our core digital solutions cover the entire patient journey from acquisition and engagement to long-term retention. Some of our customizable solutions include:

  • Omnichannel provider search  
  • Accurately matching patients to provider and care setting based on clinical and operational rules
  • Cost estimates 
  • Payer integration  

Let’s start a conversation

We’re here to help you find out how our services could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information about our services? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Our outcomes

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