SmartPay™ for Providers

The consumer payments solution for providers who want to collect more to reduce A/R days and costs.

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Help Improve Patient Collections

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Help collect more patient payments, faster, and improve patient satisfaction by making it easy for patients to pay where and how they want.

smart-pay-providers-help-decrease-cost-collect

Help decrease your cost-to-collect and risk of bad debt by collecting more payments both prior to and at the time of-service, and by reducing third-party collections.

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Simplify omni-channel payments with merchant services for processing credit cards, HSA cards, and debit cards.

smart-pay-providers-integrate-with-major-emr

Integrate with all major EMR/HIS systems for a seamless payments experience.

Update Your Patient Collections Strategy

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Payment communications

  • Transition your one-size-fits-all billing process to Personalized Communications. Our digital communications help you reach patients faster, and our innovative payment technology helps speed collections.
  • Minimize your printing and postage expenses by accepting online and over-the-phone payments.
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Payment technology

  • Help collect more patient payments upfront with eCashiering. Your staff can accept payments in-person or by phone via credit cards, HSA cards, debit cards, eCheck (ACH), paper checks, and cash.
  • Make it easy for patients to pay you when they’re tackling other monthly bills with Consumer Pay Online. Patients have the flexibility to make one-time payments or set-up payment plans for automatic, recurring payments.
  • Offer your patients another 24/7 self-service option with our automated, interactive Phone Pay. Patients can make payments using a multi-lingual, menu-driven system.
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Merchant services

  • Simplify reconciliation by having all transactions deposited into your account and receive a single source for payment posting into your EMR/HIS. You’ll also receive assistance from a single source for operational support and issue resolution.
  • Receive one bill at the end of the month reflecting a single rate for all payments activity, including merchant services fees.

* Change Healthcare is a registered ISO/FSP of Woodforest National Bank in Houston, TX - Member FDIC

Providing Measurable Value

  • $52B

    in patient A/R managed for providers each year

  • 140M

    patients received payment communications

  • 850K

    providers receive check or EFT payments per year

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