Connected Authorization Services

Optimize medical authorization management by leveraging expert staffing, intelligent automation, and broad connectivity.

Streamlinemedical authorization management

Connected Authorization Services - businesswoman working at computer

Technology and expertise to help improve authorization efficiency

Deploy pre-authorization experts who use intelligent technology to help handle routine authorizations rapidly and work complex cases by exception, optimize the efficiency and accuracy of medical authorizations. Easily manage pre-certification for inpatient and outpatient procedures and therapies, and inpatient retrospective authorization after receipt of Medicaid eligbility. 

Connected Authorization Services - businesswomen working together

Advanced automation to support workflows

Enable a smoother, more precise workflow with technology that automates manual tasks, including the identification of authorization requirements, authorization submission, and status inquiries. Use our medical authorization management solution to accelerate data sharing with payers through direct payer connections and avoid timely filing delays.

Connected Authorization Services - businessman working at computer

Medical authorization management solutions to help improve accuracy

Build and scale capabilities to help prevent unnecessary care delays, support accurate reimbursement, and reduce the cost of medical-authorization efforts.

Connected Authorization Services - businesswomen working together

Monthly reporting to assess performance

Gauge performance with detailed assessments and month-over-month reports that monitor key performance indicators and spot improvement opportunities early.

What’s Included in Connected Authorization Services

  • Flexible staffing model

    • Trained specialists monitor routine authorizations using intelligent automation
    • Get expert oversight, insight, and support on complex cases to drive success
    • Team members average more than 10 years of clinical an authorization experience
    • Clinicians (nurses or allied health) have specialized education in authorization requirements and commercial screening tools
  • Intelligent automation

    • Authorization technology integrates with an HIS
    • Automates route tasks
    • Flags potential issues for our staff
    • Helps reduce time and effort required to complete an average prior auth
    • Identifies accounts that require further intervention
    • Allows our expert staff to work by exception
  • Broad payer connectivity

    • Share information seamlessly with payers
    • Existing connectivity with hundreds of direct payer connections
    • Allow authorizations to be processed more quickly

Our outcomes

View all insights


Need support for
this solution?

Join Community discussions

Find and share knowledge, exchange ideas, and collaborate with peers and Change Healthcare experts to drive your solutions to success.

Let’s start a conversation

We’re here to help you find out how our services could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information about our services? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.