Marketplace
Sign in

Sign in

Product Applications
Find, access, and login to your product application portal as a current customer.

Product Support Portals
Use the Change Healthcare product support portals to submit support requests and find answers to your questions.

Marketplace Login
View your current quotes and finalize your order by logging into your Marketplace account.

Community Login
Login to your community accounts to get product updates, ask questions, and learn best practices.
Support

Support

Find Help
Get help with Change Healthcare products, find resources such as enrollment forms and payer lists, and quickly resolve common issues.

Enrollment Services
Find forms for medical claims, patient eligibility, ERA, and EFT payment information.

Change Healthcare Community
Access product updates and information, ask questions, learn about best practices & benchmarks, and connect with experts & peers.

HIPAA Simplified
Your online resource for healthcare regulations and standards.

Speak with customer support 866-371-9066
Contact

Select a Form

Contact Sales

Partnership Inquiry

First Name *

Last Name *

Business Email: *

Job Function *

Job Level *

Claims Volume

Company *

Company Type *

Practice Specialty

Number of Covered Lives

Practice Management Software Vendor

Business Phone *

Country *

State/Location *

Comments/How can we help?

Subscribe to Change Healthcare Communications

Web Analytics

Web Analytics

Already a customer? Find your product support portal.

Speak with a Sales agent

1-866-817-3813

If you're interested in partnering with Change Healthcare, please fill out the form below and we’ll be in touch soon.

We have a long history of helping clients, customers, and partners navigate the changing landscape of healthcare.

First Name *

Last Name *

Email Address *

Business Phone *

Company *

Country *

State or Province *

Address 1 *

Company Website

Company Profile *

What best describes what you would like to learn more about?

What type of products or services does your company provide?

Type of partnership interest? *

How would you describe the opportunity for partnership between our two organizations?

Who are the targeted end users? *

Area of interest for this partnership?

Do you have other business relationships with Change Healthcare? *

Contacted us previously about this partnership inquiry?

If you have contacted us previously concerning this partnership inquiry, include a list of people within Change Healthcare with whom you have already been in contact.

Comments

address2

Speak with a Sales agent

1-866-817-3813

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Service

Revenue Cycle Management Services for Telehealth and Virtual Care

Revenue cycle management services for telehealth and virtual care providers to help increase speed to payment, support cash flow, simplify workflows, and reduce costs.

Get Support

Contact Sales

What’s Included in RCM for Telehealth and Virtual Care

Revenue integrity
- Charge reconciliation
- Coding
- Documentation audit
Billing and A/R follow up
- Insurance verification, authorization management, and enrollment
- Eligibility and coverage discovery
- Claim creation and submission via clearinghouse
- Delinquent claim management and resubmission
- Under/over payment and payer contract monitoring
- Credit balance management
- Patient-friendly statements
- Balance transfer
Denials management
- Denials and appeals management
- Denial root cause analysis
- Remittance monitoring
Payment reconciliation
- Lockbox
- Payment management (for insurers and patients)
- Digital patient engagement
- Financial call center
Reporting
- Monthly deliverables with executive summary
- Standard and ad hoc reporting
- Self-service analytics

Helpreduce costs and improve margins

Technology-enabled telehealth billing services to help drive results

Our telehealth billing services experts are here to address your revenue cycle needs. Get the right combination of technology and skilled expertise, coupled with affordability and ease. Choose a partner that focuses on people, process, and technology to help drive desired results.

Resources to support your growth

Our telehealth billing services include resources and expertise to match your growth needs quickly. For virtual care companies that are targeting growth and expanding their organizations, we offer resources and knowledge to do things quickly, at scale.

Dedicated customer service to meet your needs

We operate as an extension of your culture, treating your patients, staff, and payers with respect and honoring your policies and procedures. You’ll be paired with a dedicated client manager with extensive telehealth RCM expertise to provide nuanced guidance tailored to your telehealth billing services needs.

Insights to help improve financial performance

Our telehealth billing services include accounts receivable metrics that surpass industry norms, resulting in revenue increases for many of our clients. Comprehensive reporting can help improve performance and cut costs. With tailored, scheduled, and on-demand self-service reporting capabilities, you can have easy access to insights.