Revenue Cycle Management Services for Telehealth and Virtual Care
Revenue cycle management services for telehealth and virtual care providers to help increase speed to payment, support cash flow, simplify workflows, and reduce costs.
What’s Included in RCM for Telehealth and Virtual Care
- Charge reconciliation
- Documentation audit
Billing and A/R follow up
- Insurance verification, authorization management, and enrollment
- Eligibility and coverage discovery
- Claim creation and submission via clearinghouse
- Delinquent claim management and resubmission
- Under/over payment and payer contract monitoring
- Credit balance management
- Patient-friendly statements
- Balance transfer
- Denials and appeals management
- Denial root cause analysis
- Remittance monitoring
- Payment management (for insurers and patients)
- Digital patient engagement
- Financial call center
- Monthly deliverables with executive summary
- Standard and ad hoc reporting
- Self-service analytics
Helpreduce costs and improve margins
Technology-enabled telehealth billing services to help drive results
Our telehealth billing services experts are here to address your revenue cycle needs. Get the right combination of technology and skilled expertise, coupled with affordability and ease. Choose a partner that focuses on people, process, and technology to help drive desired results.
Resources to support your growth
Our telehealth billing services include resources and expertise to match your growth needs quickly. For virtual care companies that are targeting growth and expanding their organizations, we offer resources and knowledge to do things quickly, at scale.
Dedicated customer service to meet your needs
We operate as an extension of your culture, treating your patients, staff, and payers with respect and honoring your policies and procedures. You’ll be paired with a dedicated client manager with extensive telehealth RCM expertise to provide nuanced guidance tailored to your telehealth billing services needs.
Insights to help improve financial performance
Our telehealth billing services include accounts receivable metrics that surpass industry norms, resulting in revenue increases for many of our clients. Comprehensive reporting can help improve performance and cut costs. With tailored, scheduled, and on-demand self-service reporting capabilities, you can have easy access to insights.
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