RCM for Multispecialty Practices

Industry-leading RCM services for multidisciplinary clinical service lines that want to optimize their revenue cycle with a single partner at the center of the healthcare system.

What’s Included in RCM for Multispecialty Practices

  • Patient access center services

    • Outsourced or overflow call center
    • Patient scheduling
    • Patient portal promotion and support
    • Continuous performance tracking
  • Revenue integrity

    • Charge reconciliation
    • Hospital and physician coding
    • Documentation audit
  • Billing and A/R follow-up

    • Insurance verification, authorization management, and enrollment
    • Eligibility and coverage discovery
    • Claim creation and submission via clearinghouse
    • Delinquent claim management and resubmission
    • Under/over payment and payer contract monitoring
    • Credit balance management
    • Patient-friendly statements
    • Balance transfer
  • Denials management

    • Denial root cause analysis
    • Appeals management
    • Remittance monitoring
    • Clinical documentation support
  • Payment reconciliation

    • Lockbox
    • Payment management (for insurers and patients)
    • Digital patient engagement
    • Financial call center
  • Reporting

    • Monthly deliverables with executive summary
    • Standard and ad hoc reporting
    • Self-service analytics
  • Physician group management services

    • Practice management
    • Accounting
    • Financial management

DriveRCM results with the optimal balance of people, process, and technology

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RCM expertise in more than 20 specialties

With almost a half-century of industry experience, we bring diverse and in-depth knowledge to our multispecialty clients. Our expertise includes, but is not limited to, primary care, pediatrics, cardiology, orthopedics, behavioral health, internal medicine, women’s health, and more. Reach out to discuss your specific multispecialty practice needs.

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One stop to provide holistic technology-enabled services

Leverage us as your partner to fulfill all your revenue cycle needs in one place. Get optimal results with our combination of technology and skilled expertise, coupled with ease and affordability.

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Supporting multispecialty practices to scale and grow

Leverage one partnership to offer a streamlined RCM experience dedicated to growing with you and your multispecialty practice. We can match your growth at scale. 

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Assistance to cover staffing needs with greater ease

We have access to national and global labor pools to provide assistance with hard-to-find staffing and training. Get the flexibility to choose what meets your needs. Leverage complete outsourcing or supplemental resourcing assistance for all revenue cycle management functions. 

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EHR integration to meet your billing needs

We flex to your billing needs with an agnostic approach that offers processing on our proprietary billing platform, which integrates with any EHR, or processing on your billing platform. We work with our clients during the transition phase to provide guidance on best practice workflows and work queue design and setup.

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Reporting features to help optimize financial performance

Our cloud-based reporting includes daily/monthly dashboards, denial and cash flow forecasting, and self-serve access. With tailored, scheduled, and on-demand self-service reporting capabilities, you can have easy access to insights.

Let’s start a conversation

We’re here to help you find out how our services could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information about our services? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Our outcomes

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