Service

Revenue Cycle Management for Emergency Medical Service Providers

Industry-Leading RCM and billing services for emergency medical service providers who want to increase speed to payment and improve financial performance.

 

Contact Sales

What’s Included in RCM for Emergency Medical Service Providers

  • Revenue integrity

    • Charge reconciliation
    • Coding
    • Documentation audit

  • Billing and A/R follow up

    • Insurance verification, authorization management, and enrollment
    • Eligibility and coverage discovery
    • Claim creation and submission via clearinghouse
    • Delinquent claim management and resubmission
    • Under/over payment and payer contract monitoring
    • Credit balance management
    • Patient-friendly statements

  • Denials management

    • Denial root cause analysis
    • Appeals management
    • Remittance monitoring
    • Clinical documentation support

  • Payment reconciliation

    • Payment management (for insurers and patients)
    • Digital patient engagement
    • Customer service call center supporting multiple languages

  • Reporting

    • Monthly deliverables with executive summary
    • Standard and ad hoc reporting
    • Self-service analytics

HolisticEMS Revenue Cycle Management Services focused on technology, people, and processes

Technology-enabled EMS billing services to help drive optimal results

We partner with emergency medical service providers to fulfill your EMS revenue cycle management needs. Get the appropriate combination of technology and skilled expertise with ease and affordability: people, process, and technology – to help drive optimal results.

Resources to help identify undisclosed or missing information

Our EMS billing services tools can help you improve reimbursement and patient experience by uncovering missing demographic and insurance information.

Predictive analytics to help increase speed to payment and claims accuracy

Our EMS billing services route the right claim to the right resource at the right time. With our predictive analytics for denials management, we take action to correct claims prior to submission to payer.

Cloud-based EMS billing services for easy reporting

Comprehensive reporting can help improve performance and cut costs. Our EMS revenue cycle management services come complete with cloud-based reporting. This includes denial and cashflow forecasting, self-serve access, and daily or monthly dashboards.

Let’s start a conversation

We’re here to help you find out how this solution could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Our outcomes

View all insights

White Paper

No Surprises Act: Physician Revenue Cycle Management Recommendations

White Paper

No Surprises Act: Physician Revenue Cycle Management Recommendations

Read this white paper to learn how physicians can help ensure NSA compliance while also adhering to revenue cycle management best practices.

Learn More

Case Study

Change Healthcare Helps Fire Department Boost Collections by 40%

Case Study

Change Healthcare Helps Fire Department Boost Collections by 40%

Case Study - Cincinnati Fire Department

Learn More

Article

EMS Subscription Programs Offer New Revenue Opportunities for EMS Agencies

Article

EMS Subscription Programs Offer New Revenue Opportunities for EMS Agencies

Learn all about EMS subscription programs – which entail households or businesses paying an annual flat fee to cover emergency medical services and/or emergency transport-related expenses -- and how they've become a popular means of generating supplemental income for EMS departments.

Learn More
Explore related solutions