Risk Adjustment Coding

An end-to-end risk adjustment and clinical coding solution for payers that need accurate supporting data from member medical records to help drive improved risk scores.


AccurateMedical Record Coding

  • Engage flexible workforce in scalable record retrieval through either our onshore and offshore offices

  • Achieve high accuracy rates supported by clinical evidence and our rigorous quality control, minimizing the risk of audit
  • Leverage AI and natural language processing technology to rapidly and thoroughly review a broader data set, including clinical evidence within the unstructured narrative of the medical record, for better accuracy and more complete documentation.

  • Improve accuracy and compliance of revenue with the industry's first end-to-end risk adjustment solution incorporating chart retrieval, analytics, coding, and submission

Trust, Accuracy, and Transparency

  • Risk adjustment coding expertise you can trust

    • Partner with experts who have more than 20 years of experience in medical records retrieval, coding, and abstraction. 
    • Ensure coding accuracy through our clinical staff and quality control measures. With both onshore and offshore offices, we can scale to suit your needs.
    • Optimize reimbursement with AI and natural language processing coding technology to accurately identify HCCs that are commonly missed or coded improperly in manual reviews.
  • Fully integrated risk adjustment solution

    • Retrieve medical records, perform clinical coding, and integrate with Risk Advisor using smart analytics to help improve your risk score.
    • Utilize the same medical records to be abstracted for quality ratings for HEDIS® or Stars™.
  • Real-time transparency

    • Stay up to date on the status of the retrieval and coding through Alert, the client portal that shows the status of chart retrievals in real time. 
    • Allow payers to manage the process and communicate internally using the Alert portal’s dashboard, key sites, member view, pends by site, and other features.

Providing Measurable Value

4+ M

charts coded annually for risk

100 %

audit pass rate


coders across our onshore and offshore offices

Our outcomes

View all insights

Resources and brochures

Press Release

Change Healthcare and Health Fidelity Partner to Increase Quality and Accuracy of Risk Adjustment Coding


Need support for
this solution?

Explore related solutions

Join Community discussions

Find and share knowledge, exchange ideas, and collaborate with peers and Change Healthcare experts to drive your solutions to success.

Let’s start a conversation

We’re here to help you find out how this solution could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.