Medical Record Retrieval
An operational service for payers who need medical-record retrieval for risk adjustment and quality with scale and real-time transparency.
What’s included in Medical Record Retrieval
- 20 years of experience in medical records retrieval, coding, and abstraction for HEDIS and Stars
- Help improve coding accuracy with our clinically trained staff and quality control
- Scale to suit your needs with our onshore or offshore offices
Fully integrated with quality analytics solution
- Option to retrieve medical records and perform clinical coding and abstraction in a one-stop-shop solution
- Integrate with our Quality Performance Advisor solution, named Best in KLAS in Payer Quality Analytics 2018
- Eco-scale and code medical records for risk adjustment
Near real-time transparency
- Stay updated on the status of retrieval and abstraction in near real time through the Alert Portal
- Manage the process and communicate internally using the Alert Portal
- Provides a dashboard, key sites, member view, pended cases by site, and other key features
Scalablemedical-record retrieval and abstraction
Software to control costs and achieve high accuracy
Control costs with scalable capacity of our U.S. offices in Georgia and Kentucky or our offshore office in Manila. Achieve high accuracy rates supported by our rigorous quality control.
A dashboard to get status updates in near real time
Know the status of medical-records retrievals in near real time with our medical-record retrieval self-service Alert Portal. You’ll have access to a dashboard, key sites, member views, and more.
A Best in KLAS solution to integrate charts
Seamlessly integrate medical-record retrieval charts with Quality Performance Advisor, which was named Best in KLAS in Payer Quality Analytics 2018.
Providing Measurable Value
charts retrieved annually
providers work with us for chart collection
collection sites in all 50 states
Need support for
Join Community discussions
Find and share knowledge, exchange ideas, and collaborate with peers and Change Healthcare experts to drive your solutions to success.