Service
Patient Access Center Services
An outsourced or overflow call center for large physician groups, hospitals, and health systems that want to improve the patient experience, reduce leakage, and drive revenue.
Department-specificoverflow assistance during peak periods
Quicken response time and increase call routing accuracy
Faster, more accurate resolutions help drive customer satisfaction.
Assess, triage, and connect patients with the right provider at the right time
Deliver an optimal patient experience that helps reduce rescheduling, patient complaints, and no-shows.
Real-time eligibility verification and preauthorization
Drive increased collections, reduce denials, and improve operational efficiency through optimized financial clearance.
Track activity in real-time
Continually assess our call center performance with direct access to real-time activity and consistent reporting.
What's included
PRODUCT SUPPORT
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