Software

Pre-Payment Insight & Review

An analytics and methodology-driven prepayment medical record and claims review solution for TPAs and payers that want to broadly view billing activity, identify improper payments before they are paid, and reduce waste in the payment process.

 

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MinimizePre-Payment Waste

  • Identify improper claims, allowing an opportunity to correct them and deliver medical cost savings.

  • Maximize incremental savings with sophisticated cross-claim logic.

  • Increase efficiencies with automated detection capabilities.
  • Reduce pay and chase as savings are captured before they are paid.

  • Minimize improper payment risk.

  • Access results and status through our client portal to identify gaps in the claim payment process.

Increase Transparency and Minimize Costs

  • Expert payment integrity insights

    • Leverage the breadth of information available on our Intelligent Healthcare Network™.
    • Enhance your approach to preventing unnecessary losses with our clinical experts and certified coders that evaluate flagged claims for potential risk, and provide expert insights.
    • Reduce provider abrasion with an expert staff that reviews flagged claims and only selects those for medical record review that have highest potential for savings.

  • Medical record review service

    • Identify claims for review with powerful data-driven analytics and industry sourced, proprietary claim screening logic combined with our expert triage process.
    • Identify new and emerging abnormal claims submission scenarios.
    • Take advantage of our experts that deliver detailed documentation of review findings and provide support through the appeal process.

  • Supplemental code edit service

    • Access continuously updated edits that identify code edit savings often missed by primary code edit software.
    • Depend on customized code edits that act as a safety net for primary code edit solutions that may not be fully up-to-date.
    • Ensure edits are current with our Software as a Service (SaaS) approach.

Our outcomes

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Infographic

We Deliver So You Can. The Streamlined Patient Communications Solution

Infographic

We Deliver So You Can. The Streamlined Patient Communications Solution

Learn how a platform for the full spectrum of patient communications accelerates revenue, lower cost-to-collect, reduce bad debt and boost the patient experience.

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On-demand Webinar

Enabling Patient Success With SmartPay Plus™

On-demand Webinar

Enabling Patient Success With SmartPay Plus™

Learn how efficient patient payment options can help improve patient retention and loyalty.

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Fact Sheet

Accelerate Collection and Increase Patient Satisfaction with SmartPay Plus

Fact Sheet

Accelerate Collection and Increase Patient Satisfaction with SmartPay Plus

Learn how SmartPay Plus can help provider organizations increase patient payment collection, while improving the patient financial experience.

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  • Explain our features, benefits, and services
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Together, we are accelerating the journey toward improved lives and healthier communities.