Provider Directory

A member engagement solution for payers who want to help their members search, compare, and select the right providers and healthcare.

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Empower Smarter Choices

provider-directory-reduce-member-inquires

Reduce member inquiries with access to accurate provider information in a user-friendly format showcasing the best care option.

provider-directory-drive-members-to-in-network-preferred-providers

Drive members to in-network and preferred providers for better care at a better cost.

provider-directory-increase-convenience

Increase convenience with 24/7 mobile access.

provider-directory-gain-flexibility

Gain flexibility that allows integration with your existing infrastructure, Change Healthcare's True View™ Platform or stand alone.

provider-directory-enhance-member-confidence

Enhance member confidence in their health care decisions, with reviews to help validate choices.

provider-directory-enable-care-decisions

Enable care decisions with easy integration into Change Healthcare quality and cost tools.

Find the Right Care at the Right Time

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Simple searching

  • Search, compare, and save with ease for the right doctors, hospitals, imaging centers and labs.
  • Personalized search with advanced options that allow members to focus on what is important to them -- specialty, location, gender, language, and more.
  • Locate providers quickly and easily, reviewing side-by-side comparisons that highlight key differences at a glance.
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Accurate data

  • Update data regularly and established cleaning, standardization, normalization, and geocoding procedures to ensure data integrity.
  • Receive regular, monthly updates for geography and location accuracy to keep data fresh.
  • Process new provider data and matches with unique IDs to avoid confusion over similar names or addresses.
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Added flexibility

  • Provide public access for search or authenticated searches to access more personalized features.
  • Enable health plans to customize branding so they can control their own branded appearance.
  • Allow clients to define frequency for scheduling with data that is current and reliable.

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