Product Logins

Product Logins

Product and Customer Logins
Support

Support

Customer Support
Helping you find the answers you need.

Product Support Portals
Get help with our portals that support the products you need assistance with.

Enrollment Services
Find forms for medical claims, patient eligibility, ERA, and EFT payment information.

Change Healthcare Community
Access product updates and information, ask questions, learn about best practices & benchmarks, and connect with experts & peers.

Customer Support: 866-371-9066
Need assistance with finding the right help? Speak with Customer Support.
Contact

How can we help you?

Contact Sales

Partnership Inquiry

Give us a call or fill out the form below and we'll be in touch soon.

For Clearinghouse, Software & Technology Sales: 1-866-817-3813
For Outsourced Services Sales: 1-844-798-3017
Existing Customers Looking for Support: 1-866-371-9066

Contact Information

First Name *

Last Name *

Title *

Phone *

Email Address *

Store Information

Pharmacy Name *

NCPDP # *

Street *

City *

State or Province *

Zip or Postal Code *

If you're interested in partnering with Change Healthcare, please fill out the form below and we’ll be in touch soon.

We have a long history of helping clients, customers, and partners navigate the changing landscape of healthcare.

First Name *

Last Name *

Email Address *

Business Phone *

Company *

State or Province *

Address 1 *

Company Website

Company Profile *

What best describes what you would like to learn more about?

What type of products or services does your company provide?

Type of partnership interest? *

How would you describe the opportunity for partnership between our two organizations?

Who are the targeted end users? *

Area of interest for this partnership?

Do you have other business relationships with Change Healthcare? *

Contacted us previously about this partnership inquiry?

If you have contacted us previously concerning this partnership inquiry, include a list of people within Change Healthcare with whom you have already been in contact.

Comments

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Software

Rx Edit

A comprehensive pharmacy claim solution designed to increase third-party reimbursements and improve in-store productivity.

Get Support

Contact Sales

BoostIncome, Efficiency

Provide proven, real-time pre- and post-edits as prescription claims are routed to and received from the third-party processor.

Override a suggested edit to allow a claim to process without an update.

Identify outdated ingredient costs prior to submitting the claim to the processor.

Perform a series of post-edits with specific messages added to the claim response for review.

Real time pre- and post-claim edits.

Financial savings and revenue enhancement
- Verifies current ingredient cost is submitted on each claim by comparing the price in the third-party file, updated daily. If the price in file is higher, the price is automatically updated before submission.
- Identifies inappropriate quantities for products dispensed as milliliters, grams, or total packs and messages with suggested proper pack sizes.
- Identifies claims submitted with a discontinued NDC based on customer-defined thresholds––giving the pharmacy time to work through its inventory following discontinuation.
Audit and Regulatory Compliance
- Validate prescriber identifiers and check for conditions such as DEA or NPI identifiers that have been expired for greater than 30 days or that are invalid.
- Evaluate commonly audited products for specific fields such as day supply, new prescription requirement, and date written.
- Detect suspect combinations of products and DAW fields likely to lead to under-reimbursement or audit risks. These edits also help monitor many state-specific regulations around acceptable DAW usage.
Operational Assistance
- Help ensure compliancy for third-party negative formulary and narrow therapeutic programs in which certain drugs should not be interchanged by pharmacists.
- Provide assistance with specific payer requirements, support pharmacy operations, reduce audit risks, and maximize reimbursement.
- Third-party edits include audit alerts regarding payer day supply and refill requirements, as well as hard copy documentation guidelines.

Our outcomes

View all insights

Group of people meeting with technology. There are marketing, financial and strategy documents on the wooden board room table and on the computers and digital tablets. Multi ethnic group including Caucasian and African American.

On-demand Webinar

Revenue Cycle Denials Index Webinar

On-demand Webinar

Revenue Cycle Denials Index Webinar

Explore the national trends in the revenue cycle denials index and learn key prevention strategies to keep your business on track.

Learn More

Close up of a father and daughter having a video call with their doctor

Infographic

Boosting Patient Engagement With the Digital Care Journey

Infographic

Boosting Patient Engagement With the Digital Care Journey

Learn why consumers increasingly expect the same level of digital convenience that they enjoy in other sectors, and what the optimal care journey looks like.

Learn More