Change Healthcare Community Connector for Member Assessment and CBO Referral
The Community Connector helps plans address member needs through screening and CBO referral services. The service helps plans refocus care on the whole person, using members’ preferred communication channels to link with CBOs. The Community Connector service’s goals are twofold: to help payers assess SDoH needs and to refer members to CBOs that provide social service program assistance.
Community Connector helps:
- Aggregate, normalize, and integrate clinical and SDOH data
- Assess and stratify people and populations based on whole-person indices, gaps in care, and risks
- Create hyper personalized, targeted education, communication, and interventions to improve health outcomes and address SDOH and health-equity needs
- Enable multichannel and stakeholder whole-person reporting and metrics
Read our fact sheet to learn more.