Giving clinical documentation improvement (CDI) efficiency a boost


See how Lima Memorial used advanced technology to improve efficiency.

Helping to improve processes

Lima Memorial Health System was in need of improving its coding and clinical documentation improvement (CDI) efficiency. “We were using disjointed products and manual, time-consuming processes. We needed better accuracy, reporting, tracking, and a more efficient process,” says Tiffanie Mavis, HIM manager.

Solving challenges with unique solutions

Lima Memorial Health System turned to Optum® Enterprise CAC and CDI 3D to help address these challenges. Several key metrics improved almost immediately. Mavis explains, “In the first month, our medical necessity denials decreased by 37%. Our clean claim rate rose, and we had less rework from getting it right the first time.”

If your coding and clinical documentation program could use a boost, download Lima's success story to learn how CAC and CDI 3D could help your organization. 

To continue viewing this Insight, please fill out your information below

Go Back

Download this fact sheet

Related Insights

View all Insights