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Service
Community Connector
A service for payers who want to assess their members’ Social Determinants of Health (SDoH) needs and refer members to community-based organization(s) to provide social service program assistance.
What’s Included in Community Connector
Addressindividual SDoH needs through multichannel assessment and community-based program-referrals service
Assess members’ SDoH needs through a customizable, multichannel assessment approach
To address SDOH needs in members’ local area, Community Connector helps reimagine how whole-person-focused services such as home environment, housing, education, access to food, and transportation can work together to improve people’s health, well-being, and quality of life.
Assessment of member SDOH needs and referral to community-based organizations
Community Connector helps address individual SDOH needs through multichannel screening and community-based organization-referral services.
Closed loop follow-up to ensure SDoH needs are met through multiple channels
Social Determinants of Health have a major impact on health outcomes – especially for the most vulnerable populations, potentially contributing to 80% of health outcomes. These factors must be considered when providing treatment to achieve better health outcomes in these populations, and appropriate follow-up helps ensure these SDOH needs are met.
Gain insights through reporting metrics at a member and a population level
As policymakers, providers, and payers consider a more holistic approach to healthcare for patients, Community Connector’s reporting features can help. You’ll get monthly reporting at the member and population levels, plus six-month trends, a year-to-date summary, and a summary of programs utilized.
Our outcomes
- Dual Enrollment Advocate and Recert Complete Learn how we help increase payers revenue and improve member satisfaction through dual eligibility identification, enrollment & recertification. Learn more
- My Advocate Learn how we help payers increase revenue and improve member satisfaction by facilitating member enrollment in government healthcare and community programs. Learn more
- Part D Complete and Community Advocate Learn how our solution helps payers facilitate member enrollment in medicare part d and community programs that can help offset many social determinants of health Learn more
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