Clinical Exchange Orders & Results

A connectivity solution for healthcare systems that want to speed workflow with efficient, electronic order generation and results delivery between laboratories, hospitals, and physician practices.

IssueClean Orders

  • Streamline workflow by connecting laboratories and ancillary services to the provider offices they serve. Results and reports are delivered back to provider offices, reducing manual work.

  • Send laboratory results, radiology reports, and transcription documents via secure messaging directly to the patient's health record.

  • Track orders by status. Receive results directly into your EHR from every laboratory or ancillary service, allowing you to manage patient outcomes based on data from all diagnostic providers.
  • Increase office efficiency by electronically placing orders within your existing system and workflow. Maintain primacy of your existing patient-centric records.

  • Process and bill orders immediately upon receipt with streamlined processes. Integrated rules help ensure order accuracy, resulting in clean orders the first time.

  • Improve patient satisfaction with secure patient portal, which issues alerts when results are received. Patients can access a single, complete view of their medical history across all connected doctors.

Improve Physician and Patient Satisfaction

  • Simplified Ordering

    • Intuitive ordering system for multiple diagnostic providers uses integrated rules to help ensure orders are correct the first time. An online directory lists the services available from all participating service providers.
    • Increased order accuracy helps to eliminate inter-office phone calls to gather incomplete clinical or financial information that is often missed in paper-based processes.
    • On-demand access allows staff to track orders throughout the process, providing vital end-to-end visibility for providers and systems managing patient care.
  • Integrated Results

    • Laboratory test results can be automatically routed to your electronic health record, sent to patients and providers via secure online messaging, or automatically printed.
    • Physicians can also choose to release lab results to patients’ personal health records, enhancing the patient-provider relationship and promoting better care.
    • The ability to generate system-wide service requests – and share results – helps to connect fragmented ambulatory care environments to a variety of provider networks, growing your market share and increasing operational efficiency.

Our outcomes

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