Healthcare consumers are increasingly empowered to take care of their own health. These growing expectations—coupled with the response to the COVID-19 pandemic—will drive the pace of change within the industry for the foreseeable future.

In this webinar we’ll explore which issues cause the most friction for patients by discussing the results of recent research: a Deloitte study on the impact of COVID-19 on the healthcare consumer, plus the Change Healthcare-Harris Poll 2020 Consumer Experience Index survey.

Watch now to learn how consumers are dealing with the pandemic, how they view healthcare in general, and how we can help mitigate their challenges.

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