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How to Ensure Effective Project Ownership During a Core System Replacement
Core systems support virtually all critical functions in a payer organization, from member enrollment and benefits to provider networks, contracts, and claims management. Many of these systems were installed in the 1990s, meaning they’re increasingly unable to accommodate expanded automation, interoperability, and the data demands of today’s evolving healthcare ecosystem. As a result, replacing them has become a priority for insurers. Our healthcare consulting team has been involved in dozens of major core system implementations. We’ve identified 10 strategies to help produce a successful core system implementation.