Better Front-End Processes Boosts Up-Front Collections

Learn how Health First in Brevard County, Florida implemented Clearance Patient Access Suite to improve patient access workflows, increase up-front collections, reduce A/R days, and better engage patients.

While registration and eligibility errors tend to occur at the front end of the revenue cycle, they aren’t usually detected until billing issues arise. Health First used Clearance Patient Access Suite and AhiQa to help improve employee accountability for registration accuracy – resulting in cleaner claims and increased collections.

Download this case study to discover how Health First:

  • Increased its up-front collections by 45% in four years
  • Reduced A/R days by 18%
  • Gained immediate visibility into registration errors
  • Raised employee engagement scores and increased intra-department collaboration

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