Parkland shares how digital engagement with its members helps improve clinical outcomes at less cost—while also allowing it to capture richer, more complete data that it can leverage for reporting and analytics that help it better understand and serve its populations, more easily fulfill its regulatory mandates, and more successfully cope with the COVID pandemic. Parkland also recounts how it was able to rapidly pull off the insourcing of its previously outsourced business functions with the help of Change Healthcare’s consulting services.

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