Service

Healthcare Consumerism Consulting Services 

Specialty consulting services for payers and providers who want to deliver a consumer-centric experience that meets members’ expectations, driving enrollment, satisfaction, and retention.

 

Delivera Retail-Like Health Plan Experience

  • Engage our experts to analyze all aspects of your member experience, from shopping online for health plans, to receiving custom communications, to paying bills
  • Help your members readily embrace preventative care, understand the quality/cost relationship, and make more informed healthcare choices
  • Automate processes, accelerate workflows, and deliver greater performance and cost transparency to your members
  • Develop a multi-channel communications strategy that incorporates a user-friendly website, an interactive phone system, mobile apps, and social media

Healthcare Strategy Consulting

  • Our Consulting Services include:

    • Market assessment and competitor analysis
    • Product portfolio review
    • Channel strategy and development
    • Member/Patient engagement assessment 
    • Consumer experience optimization
    • System selection/ implementation
    • Operational improvements
    • Integrated Scheduling appointments
    • Providing price and quality transparency 

Our outcomes

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