Results oriented, management professional with experience leading both small and large healthcare companies through system implementations and managing projects through significant operational challenges resulting in exponential growth and profit. Adept at business / system analysis, process improvement and strategic planning. Team leader and strategic problem solver with the ability to work well in all environments. Solid government programs experience including Medicare, CMS and Medicaid industry knowledge. In depth vendor experience includes HealthRules Payor, Facets, JIRA, and Pegasystems.
- Supported multiple health plans as a Business Configuration Lead
- Provided support in multiple roles including Business Lead – Eligibility and Enrollment Medicaid Services, Implementation Lead II – Support Services, and Client Liaison – Medicare Operations.
- Assisted in multiple new system implementations.
- Functioned as Subject Matter Expert (SME) for various clients and internal counterparts.
PAHM Certification - Professional Academy for Healthcare Management Certified through Americas Health Insurance Plans (AHIP)
- Extensive system implementation experience for both small and large healthcare organizations