To reduce bad debt and alleviate the financial pressures related to uncompensated care, hospital leaders should prioritize patient engagement and collections strategies—as well as ongoing revenue optimization.
- Understand when to leverage third-party sources or workers' compensation for complex claims
- Identify alternative sources of reimbursement for self-pay or underinsured patients
- Leverage best practices for reviewing missed charges and identifying under- and over-billing
About the Presenter
Donald Drummy serves as Specialty Vice President, Healthcare Revenue Cycle for Change Healthcare. Over the past 12 years, Donald has helped 300+ hospital and health systems implement revenue cycle solutions to reduce cycle times, increase revenue, and improve patient satisfaction.