processed in consumer payments annually
SmartPay™ for Payers
A suite of customer payment solutions for payers that want to provide multiple secure payment options, use member-friendly language, and connect with members digitally on their preferred platform.Contact Us
Transform Member Payments
Make it easy for health plans to bill and collect premium payments with this member-friendly consumer payment solution.
Get help in reducing customer support calls and unnecessary, costly paper delivery for a more efficient, streamlined workflow.
Provide multiple secure payment options using member-friendly language, and connecting with members digitally on their preferred platform.
Significantly reduce operational complexity, enabling cost savings. You have a single vendor to handle all consumer payment needs.
Gain a simplified premium payment process with improved member digital engagement and retention.
Partner with the market leader positioning you for long-term success and peace of mind in a PCI-compliant environment.
Transform Your Member Payment Process
Member premium payments
- Have a payment solution that makes it easy for health plans to bill and collect premium payments. Omni-Channel member-friendly payment options include mobile, online, IVR, lockbox, in-person, and agent assisted.
- Get online wallet with access to desired funding sources, as well as automatic deposit into the appropriate account and provision of consumer payment posting.
- Positively impact you and your members with a payments platform that maximizes engagement, collections, and member choice, reduces administrative expenses and provides automatic deposit and reconciliation of funds.
Member healthcare payments
- Make it easy to enroll and pay. After shopping and enrolling on your platform, members can pay binder payment, or pay premium and set up reoccurring payments.
- Gain detailed insight into claims, provider care, adjudicated claims and balances with the member portal. Payment tools allow members flexibility and convenience.
Healthcare financial summary
- Easily manage the monthly healthcare financial summary, which outlines healthcare spending, payments owed, and trends. This summary reminds members to pay and helps them plan.
Providing Measurable Value
members signed up for individual plans
per member average out-of-pocket costs