Patient Responsibility Management
Self-Pay patient collection services for hospitals and health systems that want to increase patient collections and shorten billing collection cycles.
Optimize collections and shorten collection cycles on patient balances by applying effective processes, technology, and patient advocacy services.
Collect payments faster by addressing self-pay collections upfront and offering text-to-pay.
Educate your patients effectively about their medical costs using a patient-centered process that incorporates into your internal workflows to perfect the timing and focus of patient communications.
Improve the patient experience during the self-pay collection process. Refining call to answer times and how questions are handled increases their likelihood to pay.
Reduce overhead costs by using our dedicated self-pay team and by applying advanced technology.
Reinforce your organization’s brand by customizing patient communications and applying high quality telephone outreach and inbound call handling practices.