Digital Patient Experience Manager
A unified platform that orchestrates and personalizes multi-channel patient communications and supporting workflows to enhance the patient experience and drive outcomes for healthcare providers.Contact Us
Improve The Patient Experience
Increase patient satisfaction by creating a retail-like shopping experience for tests and procedures.
Improve cashflow by offering pre-procedure pricing to help reduce post-procedure self-pay, which can help lower the risk of bad debt.
Sustain/grow market share through improved patient satisfaction, reviews, ratings, and reputation scores.
Optimize revenue through improved acquisition/retention, e.g., scheduling, referrals, etc.
Improve efficiency by reducing the burden on providers, practice staff, and call center operations.
Achieve value-based objectives by adhering to connected care and quality standards.
Engage Patients across the Care Continuum
Automated follow-up on incidental findings
- Improve patient outcomes with timely follow-up with patient and provider reminders.
- Increase in-house referrals by messaging the referring physician to follow-up with the patient.
- Engage providers earlier with automated alerts.
- Increase appointment volume with convenient access and online scheduling.
- Reduce the incidence of no-shows with digital patient reminders.
- Improve patient outcomes and engagement with personalized follow-up.
Patient experience measurement campaign
- Identify opportunities for operational improvements in near-real time.
- Increase consumer review ratings by providing an opportunity to share positive feedback on consumer review sites.
- Improve employee morale through staff recognition.