Improve the patient experience across the care continuum. 

Our Patient Engagement solutions, PART OF RCM COMPLETE, help you attract and impress patients with a seamless, unified care experience that drives loyalty, amplifies revenue, and helps you protect margins.

Satisfy patients and increase volume with convenient digital tools

Allow patients to shop for services, schedule appointments, complete forms, and pay for care on their own digital devices. Help ensure patient safety with touchless registration and check-in, while keeping patients within your provider network with personalized referrals. 

Take a look at how we can help:
Shop Book and Pay™
Virtual Front Desk
Care Cost SE
Referrals Navigator™

Boost collections and optimize staff efficiency as volumes rise.  

Reduce your administrative burden and help control costs with automated solutions for service pre-payment, follow-up care management, digital registration, and intelligent referral management.

Take a look at how we can help:
Shop Book and Pay™
Digital Experience Patient Manager
Referrals Navigator™
Virtual Front Desk

Provide exceptional customer service to guide, educate, and support your patients.

We offer scheduling assistance, real-time preauthorization, pre- and point-of-service financial counseling, payment planning, eligibility, and enrollment services and more. 

Take a look at how we can help:
Patient Access Center Services
Financial Clearance Services

Empower patients with greater transparency, access, and convenience.

Attract new patients  and increase revenue by giving patients the self-service tools they need to make smarter healthcare decisions. Differentiate your business with Change Healthcare’s Patient Engagement solutions for the delivery of truly consumer-centric healthcare.

See how patient preferences are shaping the healthcare market.

Discover how we can help you improve the patient experience.