.svg){kind=logo}
.svg){kind=logo}
MEMBER ENGAGEMENT
Help members make well-informed healthcare decisions to drive improved outcomes and lower costs.
90 % Approval rate on Medicaid applications via Eligibility & Enrollment Services
All Member Engagement Solutions
Increase healthcare member engagement with digital self-service
Help members choose quality care at a fair price to enhance outcomes, satisfaction, and retention. Our digital self-service suite integrates seamlessly into existing payer portals and mobile apps to accelerate implementation.
Access patient clinical data electronically
Better manage risk adjustment, improve HEDIS scores and plan designs, reduce wasteful spending, and ensure accurate payments by retrieving clinical data quickly and easily. Our solutions give you near real-time access to the industry’s leading EHR systems, nationwide.
Reach members with customized omin-channel communications
Use healthcare member engagement to help increase retention by communicating with your members via the channels they prefer.
Our omni-channel solution (including email, text, online portals and mail) offers payers a comprehensive and highly targeted approach to communicate with their members - ultimately helping improve retention, foster trust and drive behavior change to positively impact their bottom line.
Use member analytics to improve preventative care and compliance
Encourage members to take a more active role in their healthcare to improve outcomes, elevate HEDIS scores and Star ratings, and lower costs. Our member engagement platform uses analytics to target member populations with well-timed communications that guide them to a healthier lifestyle.
Our outcomes
Join Community discussions
Find and share knowledge, exchange ideas, and collaborate with peers and Change Healthcare experts to drive your solutions to success.
- Member Eligibility and Enrollment Solutions Learn how our healthcare eligibility enrollment services help to identify and support financially vulnerable patients through payment counseling and program enrollment. Learn more
- Pharmacy Solutions Explore our pharmacy solutions and discover technology that helps automate operations and improve financial results for both independent and chain pharmacies. Learn more
- Consumer Payments and Communications Services See how our healthcare payment systems empower your consumer engagement efforts by facilitating member payments and enabling member communications. Learn more
- Risk Adjustment Analytics and Services Discover our industry-leading risk adjustment solutions, combined with support and score gap interventions backed by risk adjustment analytics. Learn more
