Consumer Payments &
We empower your member engagement efforts by facilitating member payments and enabling member communications.
Transforming the member payment process requires offering a suite of consumer payment solutions that are sensitive to the desires of today’s member such as providing multiple payment options, using member-friendly language, and connecting with members digitally on their preferred platform. We can simplify the premium payment process and can help improve member digital engagement.
Change Healthcare is a payments leader in healthcare, processing over $1.5B in consumer payments annually
Our solutions help our customers transform legacy processes into meaningful engagement channels.
ID Cards and Welcome Kits –High-quality ID cards and welcome kits allow you to make the most of this critical stage of the member experience through personalized content that puts the member at the center of their healthcare world.
Color and Electronic EOBs – Differentiate your consumer experience with modern EOBs designed to optimize member understanding.
A key strategy for improving member portal utilization is adding healthcare financial transaction capabilities. Combining our technology with payer data as a source of truth for member responsibility, our solution provides members: