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PATIENT EXPERIENCE

Create a seamless patient experience that drives engagement, loyalty, and revenue. 

All Patient Experience Solutions

2 SOLUTIONS

Optimize patient access and financial clearance

Build volume and loyalty by guiding, educating, and supporting your patients using our expertise and innovative technology.

Our services include scheduling, triage, eligibility, authorization, cost estimates, payment collection, pre- and point-of-service financial counseling, enrollment services, and more.

2 SOLUTIONS

Facilitate faster patient payments with consumer-friendly options

Reduce the cost to collect and risk of bad debt by engaging patients with digital options and customized billing communications.

Our solutions help patients understand what they owe and make it convenient for them to pay, both before and after care. 

2 SOLUTIONS

Make it easy for patients to choose, use, and pay for your services

Empower your patients to shop for services, schedule appointments, complete forms, and pay for care on their own digital devices.

Our solutions let your patients shop, book, and pay for care entirely online; support  patient safety with touchless registration and check-in; and help keep patients in your network with personalized referrals.

Let’s start a conversation

We’re here to help you find out how our solutions could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how these solutions can help achieve your goals

Want more information? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Our outcomes

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