Overcome Patient Access Challenges
Empower patient financial conversations
Patients’ expectations of service have increased as they bear more financial responsibility for their healthcare.
Providing patients the information they need in a timely manner is vital, but many hospitals find it difficult to accomplish on their own without the right technology or staff.
From the first point of scheduling and registration, our solutions help you and your staff improve patient service and operational efficiency.
Improved patient coverage and collections
When handling care for a significant number of self-pay patients, it’s critical to address uncompensated care, increase revenue, and reduce bad debt.
Our solutions identify options and enroll patients in the right program for coverage.
We help you perform eligibility verification throughout the revenue cycle and generate out-of-pocket estimates at every patient encounter.
With third party liability revenue cycle management, we help you prevent claim denials and future re-work to improve your cash flow.
Accelerate reimbursement and reduce denials
Patient access is just one piece of the revenue cycle.
An efficient front end with proper pre-registration and billing practices helps improve billing and coding accuracy, and prevent claim denials throughout the revenue cycle.
Our solutions give you the ability to efficiently increase data accuracy starting at registration through eligibility verification and pre-authorization.
This reduces rework, streamlines workflows, and allows you to focus on getting claims paid versus corrected.
Improve patient satisfaction and engagement
Every step along the patient’s journey with a healthcare provider, from scheduling the first physician appointment to paying the final bill, affects satisfaction.
Waiting on hold and registration wait times may increase anxiety about the patient’s upcoming procedure, which can negatively impact patient satisfaction ratings.
Our solutions help you put patients at ease and alleviate long wait times.