High Retrieval Rates, Accuracy, and Compliance
Medical Record Retrieval
Retrieving a large quantity of high-quality data can be challenging. Our team of experts retrieves medical records in ways that are convenient for providers, using RSVP advance scheduling, fax and email campaigns, FTP, Dropbox™, EMR, and even client-requested special handling rules to retrieve the data you need.
Our call capacity is 30,000 calls per day. We collect charts from ~250,000 providers in all 50 states.
Coding & Abstraction Accuracy
Meeting risk adjustment and quality guidelines
We only hire individuals with clinical backgrounds for our coding teams. Our smart technology highlights key words on patient charts, helping to increase coding efficacy and efficiency. Our internal quality checks help to ensure our work is accurate and consistent.
Meet NCQA compliance and coding guidelines
We stay on top of annual submission and coding guidelines and provide comprehensive training to your employees. Superior training and data-driven management techniques allow us to more efficiently meet compliance requirements.
Solutions We Provide
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