By using innovative technology, health plans can improve identification of their dual-eligible members. But identification is merely the first step. To increase member engagement and satisfaction, plans need to help members complete the enrollment process, convert from partial to full Medicaid status, address social determinants of health needs, and successfully recertify.

In this infographic, learn how bridging the gap between clinical care and social needs helps to improve your members’ quality of life—and increase your retention rates.

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