Managing Risk Adjustment in Light of the Pandemic: Focus on Telehealth

The pandemic has impacted virtually every aspect of the American healthcare system. The rapid expansion of telehealth has created new opportunities, but also a lot of questions. View this recorded webinar where we discuss risk adjustment in consideration of the pandemic, with an emphasis on the use of telehealth as a key resource for managing risk in this new era.

Presenters Cheryl Sisteck, Subject Matter Expert and Lead Data Analyst, Risk Management, Change Healthcare, and Keith Mazzoni, Director of Federal Programs at Change Healthcare, will provide actionable insights on how to use innovative processes—as well as new and possibly untapped technologies—to manage risk effectively. The following topics will be covered:

  • Review of telehealth guidelines, including loosened restrictions; added services; and appropriate use
  • Strategies for mitigating risk through telehealth and electronic management, including retrospective and prospective opportunities
  • Review of coding, editing, and billing requirements
  • Real examples of how telehealth is being used in new ways
  • Next steps and resources
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