The COVID-19 crisis is pushing health systems beyond capacity, and in some cases to the breaking point. Patient volumes are exceeding the access team’s ability to process them. The high-margin revenue of elective procedures is delayed or abandoned as overburdened clinical staff handle patients with emergent issues, without regard for ability to pay. Patient experience suffers, while operational and financial viability are challenged.
To mitigate the challenges created by the current pandemic, health system leaders are seeking new strategies for success that can alleviate issues related to excess volume, while still engaging patients to help drive positive outcomes and maintaining positive cash flow to ensure organizational viability.
Watch this webinar to learn about traditional and digital strategies designed to improve patient access, reduce patient volumes, and maintain cash flow, enhancing your ability to deliver positive outcomes.
After viewing this webinar, you will be able to: