Enhancing Patient Experience

Price Transparency: From Compliance to Consumerism

Discover how to leverage the CMS hospital price transparency mandate to increase loyalty, grow your business, and move toward a complete digital transformation.

On-demand Webinar

Improve Member Engagement With Digital Communications

Discover how payers can drive greater member adoption of digital communication channels to support reduced out-of-pocket costs and better health outcomes.

On-demand Webinar

Motivating Paperless Adoption

Discover the surprising motivations that influence health plan members’ adoption or avoidance of paperless communication—and learn how to drive digital engagement.

Podcast

Meeting Consumer Expectations for Member Communication

Health plan communication with members has been slow to change, but tune in to learn how change is coming, despite the regulatory obstacles.

On-demand Webinar

Bridging the Healthcare Consumer Experience Divide

Explore how health systems and insurers can collaborate to create a better consumer healthcare experience in this recorded webinar with the CEOs of HFMA and AHIP.

White Paper

Creating the Consumer Value Chain in Healthcare

In a healthcare marketplace shaped by consumer choice, organizations that focus on improving the consumer journey will help future-proof their business models.