Embrace the next generation of consumer engagement with retail-like experiences that boost patient satisfaction and loyalty to drive business growth.
See how the transparency mandate can be an opportunity to accelerate the development of digital consumer strategies and build greater trust with patients.
Discover how to leverage the CMS hospital price transparency mandate to increase loyalty, grow your business, and move toward a complete digital transformation.
Discover how payers can drive greater member adoption of digital communication channels to support reduced out-of-pocket costs and better health outcomes.
Discover the surprising motivations that influence health plan members’ adoption or avoidance of paperless communication—and learn how to drive digital engagement.
View our infographic to see what 250 insured consumers had to say about receiving digital vs. paper communications from payers.
Health plan communication with members has been slow to change, but tune in to learn how change is coming, despite the regulatory obstacles.
Listen in as we discuss how the COVID-19 crisis pushed healthcare organizations to prioritize digital transformation as well as the role of telehealth.
Explore all podcast episodes →
In a healthcare marketplace shaped by consumer choice, organizations that focus on improving the consumer journey will help future-proof their business models.
See how the Change Healthcare team worked hand-in-hand with Halifax Health to reduce uncompensated care while improving the patient financial experience.
Dig deeper into the trending industry topics below
Explore our insights on proven tools and techniques for maximizing your healthcare organizations revenue, efficiency, and growth opportunities.
Explore insights on embracing the next generation of consumer engagement with retail-like experiences that boost patient satisfaction to drive business growth.
Access expert guidance to help improve clinical data, analytics, and workflow to help ensure clinically appropriate care optimal patient outcomes.
Explore insights into patient-centered approaches that help reduce costs, increase efficiency, reveal operational insights, and provide better care.
Learn how to unlock the value of healthcare data through interoperability via open APIs and standards, and how to apply advanced analytics for market insights.
Learn about using artificial intelligence, APIs, blockchain, interoperability & leading-edge consumer experiences to help solve healthcare’s biggest challenges.