Embrace the next generation of consumer engagement with retail-like experiences that boost patient satisfaction and loyalty to drive business growth.
Discover how to design digital patient experiences that help to drive revenue by recruiting new patients and keeping them engaged.
Change Healthcare’s Digital Patient Experience Manager replaces dis-joined touch points with a deliberately structured, holistic patient experience.
With out-of-pocket healthcare costs on the rise, providers should help patients navigate both unexpected and expected fees to facilitate higher patient payment rates and care satisfaction.
This webinar highlights some of the shortfalls that have prevented adoption of patient portal technology by patients, and discusses the cornerstones of a true consumer healthcare experience.
How offering personalized pricing and shopping tools can improve your business.
Listen in as we discuss how the COVID-19 crisis pushed healthcare organizations to prioritize digital transformation as well as the role of telehealth.
Listen in as we discuss the key finds from the 2020 Change Healthcare - Harris Poll Consumer Experience Index as well as how to meet consumers’ expectations.
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How better patient and provider communications can increase follow-up care
Our survey of nearly 2,000 individuals reveals how consumers view the processes of finding, accessing, and paying for care—and what improvements are needed.
Learn what the consumer research says about how to fix a broken billing process, beginning with upfront cost transparency and empathetic financial counseling.
Learn what our research reveals about the impact of finding care on consumer loyalty, and see how relevant content can help close the access gap.
Discover why consumers say a lack of contact between care episodes leads to referral leakage and learn how intelligent follow-up and care advocates can help.
Explore the results of our three-year consumer research study and learn how consumer profiling and connected digital care can reduce the patient burden.
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Explore our insights on proven tools and techniques for maximizing your healthcare organizations revenue, efficiency, and growth opportunities.
Explore insights on embracing the next generation of consumer engagement with retail-like experiences that boost patient satisfaction to drive business growth.
Access expert guidance to help improve clinical data, analytics, and workflow to help ensure clinically appropriate care optimal patient outcomes.
Explore insights into patient-centered approaches that help reduce costs, increase efficiency, reveal operational insights, and provide better care.
Learn how to unlock the value of healthcare data through interoperability via open APIs and standards, and how to apply advanced analytics for market insights.
Learn about using artificial intelligence, APIs, blockchain, interoperability & leading-edge consumer experiences to help solve healthcare’s biggest challenges.