The pandemic necessitated solutions that increase physical distance, free up staff for essential roles, and increase digital patient engagement. Change Healthcare’s digitization, virtual waiting room, and financial clearance solutions accomplish these goals, now and for the future.

Financial Clearance Services allow patients to be fully aware and involved in the process of preauthorization and approval of procedures. Patients can pay more promptly through our patient payment solutions. Our virtual front desk and card capture services further allow staff to address problems and complications, rather than routine interactions, and minimize physical exchanges for improved safety.

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