Conduct a Business Process Assessment

Discover how providers with multiple sites can increase efficiency by evaluating operational, clinical, and administrative processes across the organization. 

Establishing consistent and efficient processes can be challenging for busy healthcare providers—especially those with multiple sites. In this case study, learn how one provider group brought in experienced healthcare consultants to evaluate patient throughput, examine referral and billing processes, and assess staff productivity at each of its sites.

The consultants assessed end-to-end processes, EHR usage, and patient flow across the enterprise, issuing recommendations on proposed workflow changes and process efficiencies, such as improvements in medication reconciliation, discharge/visit summaries, and procedural coding practices. By implementing these interventions, the provider will be able to  reduce patient wait time and increase administrative efficiency.

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