Bridging the Healthcare Consumer Experience Divide

Listen in on a spirited discussion with the CEOs of HFMA and AHIP on how consumer-first collaboration can benefit both health insurers and providers—as well as consumers. In Bridging the Consumer Experience Divide, these leaders discuss how improving the consumer experience helps to reduce costs, improve outcomes, and accelerate payment.

This recorded webinar addresses what consumers really want from their digital healthcare experience, and explains why current digital tools fall short of consumer expectations. Hear why telehealth is a good digital front door for providers, and learn why providing consumers with information in advance helps to reduce billing confusion after treatment.