“We wouldn’t have been as successful if we hadn’t transitioned the legacy A/R with Change Healthcare.”
- Angela Lacovelli, UHS Senior Director Revenue Cycle
United Health Services (UHS)
- Transition from legacy to new billing system while maintaining normal cash flow activity
- Protect legacy A/R asset value
- Provide results amidst UHS staff and leadership changes
AR wind down services for more than 121,000 patient accounts totaling A/R of more than $131 million to support transition to new billing system
- 99% account resolution
- 98% A/R resolution
- Successful transition to new billing system
United Health Services (UHS) is a locally owned, not-for-profit, 916-bed hospital and healthcare system serving Greater Binghamton, New York, and surrounding counties. Founded in 1981, UHS provides a full range of medical, surgical, rehabilitative and long-term care services from more than 60 locations around New York’s Southern Tier.
Upgrade to New Billing System With Minimal Disruption to Cash Flow United Health Services (UHS) in Binghamton, N.Y., is an organization that plans ahead. With an eye toward preparing for future patient needs and better business integration, its leaders decided to upgrade billing systems. A year in advance, they also recognized that a smooth transition would depend on sharing the tasks at hand: the wind down of its substantial accounts receivables, learning the new system, and managing day-to-day responsibilities. UHS sought proposals from multiple third-party organizations.