Product Logins

Product Logins

Product and Customer Logins
Support

Support

Customer Support
Helping you find the answers you need.

Product Support Portals
Get help with our portals that support the products you need assistance with.

Enrollment Services
Find forms for medical claims, patient eligibility, ERA, and EFT payment information.

Change Healthcare Community
Access product updates and information, ask questions, learn about best practices & benchmarks, and connect with experts & peers.

Customer Support: 866-371-9066
Need assistance with finding the right help? Speak with Customer Support.

HIPAA Simplified
Your online resource for healthcare regulations and standards.
Contact

How can we help you?

Select a Form

Contact Sales

Partnership Inquiry

Give us a call or fill out the form below and we'll be in touch soon.

For Clearinghouse, Software & Technology Sales: 1-866-817-3813
For Outsourced Services Sales: 1-844-798-3017
Existing Customers Looking for Support: 1-866-371-9066

First Name *

Last Name *

Business Email: *

Job Function *

Job Level *

Claims Volume

Company *

Company Type *

Practice Specialty

Number of Covered Lives

Practice Management Software Vendor

Business Phone *

State/Location *

Comments/How can we help?

If you're interested in partnering with Change Healthcare, please fill out the form below and we’ll be in touch soon.

We have a long history of helping clients, customers, and partners navigate the changing landscape of healthcare.

First Name *

Last Name *

Email Address *

Business Phone *

Company *

State or Province *

Address 1 *

Company Website

Company Profile *

What best describes what you would like to learn more about?

What type of products or services does your company provide?

Type of partnership interest? *

How would you describe the opportunity for partnership between our two organizations?

Who are the targeted end users? *

Area of interest for this partnership?

Do you have other business relationships with Change Healthcare? *

Contacted us previously about this partnership inquiry?

If you have contacted us previously concerning this partnership inquiry, include a list of people within Change Healthcare with whom you have already been in contact.

Comments

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Service

Provider Communication Service

A care coordination and strategic communications solution that helps improve the communication of critical, actionable diagnostic imaging findings and follow-up recommendations.

Get Support

Contact Sales

CommunicateActionable Imaging Findings

Improve patient care by reducing barriers that delay physician-to-physician communication
Provide an additional level of service to meet referring community needs
Enable revenue growth by increasing efficiency and leveraging add-on services to grow volumes

Reduce workflow disruptions by offering a single access point to connect providers, freeing their time so they can focus on higher value clinical tasks
Enhance physician satisfaction by reducing burnout
Monitor follow-up compliance rates and proactively send reminders to improve adherence

Increase the Reliability and Efficiency of Imaging Finding Communication

Expedite Communication Between Physicians
- Prioritize communication of actionable imaging findings, categorizing them as critical, urgent, or incidental.
- Establish and monitor service level agreements (SLAs) and baseline key performance indicators (KPIs), such as workforce and workflow queues and case and issue backlogs.
- Give providers a direct 1-800 number to reach command center agents who facilitate physician-to-physician phone connections. Physicians can quickly collaborate and consult on actionable imaging findings or discuss a case.
Realize Communication Benefits Across the Enterprise
- Navigate complex health network contacts and on-call schedules to ensure the appropriate care or imaging provider is contacted.
- Speed access to imaging findings through secure closed-loop communication with individual messaging preferences.
- Ensure up-to-date information on changing shift schedules and varying specialist availability. Take advantage of automatic contact management, with a service that always has current data about which contacts are in-network and out-of-network.
Communicate with Patients Directly
- Use intelligent tools for tracking and confirming follow-up communication about care management. If desired, care providers and patients can be automatically alerted to any incidental findings that require additional imaging.
- Deploy patient-centered communication campaigns, featuring reminder notifications throughout the exam follow-up process—from findings delivery to exam ordering and scheduling.
- Improve patient communications to help reassure anxious patients awaiting scheduling, ultimately ensuring patient follow-through on follow-up care recommendations.

Our outcomes

View all insights

White Paper

The New Age of Healthcare Risk Adjustment

White Paper

The New Age of Healthcare Risk Adjustment

Learn more about why payers must take a comprehensive, end-to-end approach to their risk adjustment strategy to find success in the COVID-19 World.

Learn More

Podcast

The Path to Prioritizing Cybersecurity in Healthcare

Podcast

The Path to Prioritizing Cybersecurity in Healthcare

Listen in to understand key elements of a successful security awareness program in healthcare, including steps to gain buy-in and how to identify goals and wins

Learn More