Service

Change Healthcare Imaging Actionable Findings

A closed-loop communication solution for providers that notifies clinicians and patients of all acute and non-acute imaging findings to improve outcomes and drive timely follow-up care.

 

Get Support
Contact Sales

HelpImprove Follow-Up Care Compliance

  • Share all actionable imaging findings—including critical and urgent results, complex cases, and incidental findings—with ordering clinicians and patients.
  • Improve clinical outcomes by tracking follow-up recommendations for quality and clarity, helping your organization improve performance, increase compliance, and meet regulatory requirements. 
  • Remove clinician communication barriers by providing automated workflows and mobile app consultation tools to increase prompt communication and standardize the care transition process. 
  • Notify ordering clinicians of follow-up recommendations for imaging and non-imaging care, such as requests for lab work, within their preferred workflow for anytime, anywhere review. 
  • Help reduce preventable malpractice litigation by managing each imaging finding and follow-up recommendation to completion with auditable documentation logged directly in your EHR. 
  • Capture lost revenue by monitoring follow-up compliance rates, driving volume with an increase in appropriate follow-up exams, and improving referral strategies. 

Close the Loop on Actionable Findings

  • Mitigate Legal Risk

    • Scan radiology reports for incidental findings using natural language processing. Send findings to the ordering physician to accept, defer, transfer, or decline (with a documented reason). 
    • Standardize care transitions by automating communication practices and workflow across the enterprise. Help ensure accurate contact information and high service adoption to increase adherence to follow-up care.
    • Ensure all actionable findings are communicated to ordering clinicians and patients, improving patient safety.

  • Streamline Clinician Workflow

    • Help ensure prompt attention for critical or urgent findings with time/date-stamped clinician alerts and an organization-defined escalation hierarchy in cases of non-response. 
    • Send alerts in clinicians’ preferred workflow, via mobile app or desktop, for convenient review. Clinicians can view the patient’s prior records or consult with the radiologist or other clinicians via the app. 
    • Simplify response management by enabling clinicians to immediately accept, defer, decline, or transfer a recommendation. Clinicians can immediately order recommended follow-up exams from the app, sending orders directly to the EHR. 

Providing Measurable Value

Card Background
3 %

of annual studies include a critical or urgent finding.1

Card Background
13 %

of annual studies include an incidental finding.2

Card Background
26 %

of accepted follow-up recommendations are never performed." 3

1. Sistrom CL, et al. “Recommendations for Additional Imaging in Radiology Reports: Multifactorial Analysis of 5.9 Million Examinations,” Radiology 2009; 453-461 [Erratum in Radiology 2010; 254:316]
2. Sistrom CL, et al. “Recommendations for Additional Imaging in Radiology Reports: Multifactorial Analysis of 5.9 Million Examinations,” Radiology 2009; 453-461 [Erratum in Radiology 2010; 254:316]
3. Nadja Kadom, et al. “Safety-Net Academic Hospital Experience in Following Up Noncritical Yet Potentially Significant Radiology Recommendations,” AJR:209, November 2017; 1-5 https://pubmed.ncbi.nlm.nih.gov/28777651/

Our outcomes

View all insights

Case Study

Maximizing Digital Mammography Reading Efficiency

Case Study

Maximizing Digital Mammography Reading Efficiency

See how Radiology Regional maximizes reading efficiency with an all-in-one workstation for mammography and radiology that sped turnaround and increased study volume.

Learn More

Infographic

Reduce Risk and Capture Lost Revenue

Infographic

Reduce Risk and Capture Lost Revenue

Explore this infographic to learn how Change Healthcare's Automated Imaging-Findings Workflow fosters stronger communication and better patient outcomes.

Learn More

e-Book

Three key trends shaping the revenue cycle in 2024 and beyond

e-Book

Three key trends shaping the revenue cycle in 2024 and beyond

Learn how to overcome the hurdles presented by 3 major trends that will increasingly affect RCM in the months and years ahead.

Learn More

PRODUCT SUPPORT

Need support for
this solution?

Get support
Explore related solutions

Join Community discussions

Find and share knowledge, exchange ideas, and collaborate with peers and Change Healthcare experts to drive your solutions to success.

Let’s start a conversation

We’re here to help you find out how our services could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information about our services? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.