In Engagement Strategy, In the News

Why Value-Based Care Challenges Providers, Payers to Offer Retail-Like ExperienceHealthcare IT News says a new study from Change Healthcare shows consumer engagement is becoming more of an imperative for both health plans and providers. They’re reportedly channeling about a quarter to a third of healthcare IT investment dollars into such engagement.

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Patient Engagement HIT’s Sara Heath reports that a new study from Change Healthcare shows consumer-centric care and patient engagement are top priorities for more than 70% of payers and healthcare providers. But the study also shows those efforts are not readily apparent to patients. Read the article

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