The Dawn of Consumerism: Key Trends and Strategies for Healthcare Consumerism

 In Healthcare Transformation, In the News

In a featured article on Healthcare Informatics, Change Healthcare’s SVP of Consulting Services, David Gallegos, explores efforts of the healthcare industry to help improve the patient experience.

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While healthcare payers and providers think they’re improving processes to be more engaging to consumers, many consumers feel differently according to Benefits Pro magazine, citing Change Healthcare’s ...

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