How Hospitals Can Know When to Outsource Revenue Cycle Management

Key performance indicators are one barometer to determine if outside vendors can help correct a shaky revenue cycle management system, Healthcare Finance says. Melissa Scott, director of advisory services at Change Healthcare, added that “While there is a cost to bringing in a revenue cycle consulting firm, these types of engagements do typically pay for themselves.” Read the article

The Power of Design Thinking

Design learning is a new approach to patient billing and statements that can have a profound impact on the consumer experience and revenue cycle effectiveness. In this interview with Bryce ...