How Hospitals Can Improve On-Site and Post-Service Self Pay Capabilities

Health reform and the consumerization of healthcare have given rise to a growing self-pay patient population. But because of that, hospitals are struggling to figure out how to ensure payment once patients have been discharged. In an interview with Amanda Cancellieri, VP of Operations for Technology Enabled Solutions at Change Healthcare, you’ll learn how hospitals are addressing the problem of self-pay collections, including: • The rise of the self-pay patient population and healthcare consumerism • Why hospitals struggle to collect once patients leave their facilities, and how to solve that • The dramatic effect providers can achieve with up-front estimates,