Member Engagement, Medicare Advantage Growth Top 2018 Payer Trends

 In Engagement Strategy, In the News

Boosting member engagement will need to be among payer priorities this year, Health Payer Intelligence says. And payers know it, as 80% are planning investments in engagement and customer satisfaction efforts, according to a Change Healthcare survey cited by the publication.

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MedHOK, whose Unified Payer Platform helps ensure regulatory compliance for payers, has announced it is integrating Change Healthcare InterQual Connect into its platform to help automate prior authorization requests.

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