How Hospitals Can Know When to Outsource Revenue Cycle Management

 In Medical Billing & Claims, Revenue Cycle

Key performance indicators are one barometer to determine if outside vendors can help correct a shaky revenue cycle management system, Healthcare Finance says. Melissa Scott, director of advisory services at Change Healthcare, added that “While there is a cost to bringing in a revenue cycle consulting firm, these types of engagements do typically pay for themselves.”

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Change Healthcare and Aetna are collaborating on a bill paying system that helps Aetna’s members better understand and manage the charges on their medical bills. One result, reports Healthcare Finance’s Susan Morse, is that customers are paying their bills faster.

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